Bianca Ragsdale

Services

I work with product and engineering teams on a contract or consulting basis. Here is what that usually looks like.

Technical writing

Developer documentation that people and AI agents can actually use: overviews, task-based guides, API references, and SDK docs. I write and test the sample code myself.

Documentation automation

Agentic workflows that watch your engineering repos, flag PRs that affect customer-facing docs, and draft updates grounded in your style guide — so docs stay accurate as the product changes.

Authoring tool consulting

Choosing the right platform for your team and content. I have built the business case, written the requirements, and evaluated vendors for docs-as-code (Mintlify), MadCap Flare, and Document360.

Authoring tool migration

End-to-end migrations — Word and InDesign to Flare, an internal wiki to Flare, Document360 to Mintlify — including information-architecture overhauls and cross-functional adoption.

Interested?

The easiest way to reach me is on LinkedIn. Tell me a little about your docs and what is not working, and I will follow up.